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239 Telesales Jobs in Delhi

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Telesales Jobs in Delhi

Telesales Jobs in Delhi - Overview

As on 28 November 2021, Delhi has a total of 239 Tele Sales Job vacancies, with salary packages in the range of INR 8,000 to 40,000 per month. Of these, 8 are walk-in jobs with salary packages in the range of INR 8,000 to 24,000 per month. 

There are 48 tele sales job opportunities for freshers and entry-level candidates in Delhi. The salary being offered by employers for such jobs is between INR 8,000 to 23,000 per month.

Telesales Jobs in Delhi - FAQs

1) What are some of the pros and cons of a telesales job in Delhi?

Here are some of the positives and negatives of fashioning out a career in Delhi telesales. 

PROS

  • High demand for telesales agents and plenty of vacancies.
  • Learn important life skills such as problem-solving and communication.
  • Work flexibility: you can work in shifts and maintain a work-life balance.
  • The eligibility criteria is quite minimal—you do not need specific qualifications or educational background.

CONS

  • You may have to work night shifts and long working hours.
  • Job security: Possibility of telesales employees being replaced by automated(computerised) support services.
  • The hassle of dealing with difficult and unruly customers.
  • Promotions may take a considerable amount of time and often years of work experience.

2) What is the significance of the ‘Trusted’ badge for Delhi telesales jobs?

‘Trusted’ signifies authenticity. Delhi telesales jobs that have the ‘Trusted’ badge are verified by the Waah Jobs team. Moreover, the background of the employer or recruiter who is behind a ‘Trusted’ Delhi telesales job is vetted and verified.

As you’re probably aware, many candidates in India are duped by fraudsters on the pretext of employment every year. To avoid scenarios where jobs seekers are duped, Waah Jobs introduced this background screening feature for employers and jobs.

We pull out all the stops to stamp out fraudulent activities on our platform. As a job seeker, please do not pursue jobs that ask you for money or some kind of registration fee as they’re probably scams. In case any employer on Waah Jobs demands money, please contact us immediately. 

To see all ‘Trusted’ telesales jobs in Delhi, you can tick the Trusted Jobs checkbox after clicking on the Telesales/ Telemarketing jobs category on the homepage.

3) Which are some of the common questions asked during Delhi telesales interview rounds?

Your abilities to sell on the phone and on-the-job experience will be tested in a Delhi telesales interview. Not only that, employers that hire telesales agents ask interview questions to assess persuasion skills, persistence, and knowledge of technology. 

Given below are some of the common questions you can expect during a telesales interview in Delhi.

  • What do you think about rejections and how do you handle them?
  • How comfortable are you working with quotas and how would you meet them?
  • Can you tell me something about remote selling and what interests you about it?
  • Why are you interested in building your career in telesales?
  • Are you absolutely comfortable making cold calls to potential customers?
  • There’s no saying how a customer would react—what would you do if the customer is unruly? How would you handle him or her over the phone?
  • What is your level of expertise or knowledge of social media platforms and other sales telecommunication tools?
  • Tell me about a situation or a particular time where you convinced a prospect to buy a product or a service.
  • What are the differences between telesales and telemarketing?
  • What do you know of CRM software? Have you used one before?

4) Are there any skills that I can learn to excel in a Delhi telesales career?

Yes, there are. A Telesales job in Delhi can provide unlimited opportunities to directly interact with the customers. Apart from achieving targets, the following are some skills—and must-have attributes— that you will have to develop or hone to excel in your career.

  • Organized, responsible, self-motivated
  • Familiarity with software like CRM, Excel to record and analyse data
  • Active listening
  • Ability to upsell and cross-sell
  • Ability to positively respond to customer feedback
  • Detailed service or product knowledge
  • Ability to modify and learn sales scripts on the basis of the conversation
  • Stress management
  • Knowledge of effective sales calling
  • Ability to deliver highly striking opening statements to avoid call drops
  • Pitching models
  • Strong customer relationship skills
  • Sales and selling skills
  • Telephone etiquette
  • Oral comprehension
  • Data handling
  • Familiarity with telesales terminologies
  • Negotiation skills
  • Ability to give prompt situational responses to customers
  • Communication skills e.g., English, Hindi, or target audience’ language
  • Patience and soft-speaking trait
  • Speech clarity
  • Ability to assess customer needs
  • Ability to persuade clients with the right services or solutions
  • Time Management

5) I’m active in the Delhi jobs market for employment opportunities in telesales. What are the employers looking for in potential employees? And how do they screen candidates?

Beginning a profession in telesales isn’t complicated but it does require at least a Higher Secondary education. Having said that, most employers prefer to enlist individuals who are graduates or postgraduates in any field. 

Also, keep in mind that employers also like to hire candidates by drawing comparisons between the candidate’s educational background and the product or service being sold. For instance, employers in the field of IT and ITeS, look for up-and-comers who have completed their computer science or IT curriculum, as they would have a superior comprehension of the service or product they are selling. 

A typical pattern of screening is seen when candidates opt for a Delhi telesales position and recruiters conduct a test to gauge communication skills and speech quality. Some may even carry out pressure tests to check the disposition of the applicant. 

Numerous organizations likewise extend off-the-job training and run courses for telesales representatives to improve the candidate’s abilities and product knowledge. Some telesales training and courses are based on phone decorum and tips to improve accent.