Business Process Outsourcing (BPO) is one of the rapidly growing divisions of the Information Technology Enabled Services industry. It involves outsourcing or contracting a particular business process to a third-party service provider. Increased productivity, optimum utilization of workforce, cost reduction, lower cost and improved work quality are some of the major reasons which attract companies towards business process outsourcing.
BPO services can be classified into Back Office Outsourcing and Front Office Outsourcing. Back office jobs are mostly offsite and encompass services like customer care, data processing, taxing, finance or other technical work. Back office jobs are mostly non-voice based. While front office services are voice-based. The nature of these jobs is to provide client-related services, contact services and inquiries.
Learn more about BPO job opportunities, eligibility criteria and employee perks here.
Waahjobs is an online recruitment marketplace connecting job seekers, employers and career consultants. We partner with job providers and industry leaders to help job seekers find the latest job opportunities, trends and updates. In India. Our dedicated team makes sure that we update our job portals every day to ensure our service quality.
Waahjobs provides a dedicated platform for BPO professionals to search and apply for the latest openings. We amend technology with traditional job portals to make the job hunting experience a seamless experience. Our services, which includes job searching, application facility and job alerts are totally free of charge. Job aspirants can make use of our user-friendly job portal to make the most of their job hunting experience.
You can easily apply for BPO jobs through Waahjobs portal. To make the process simpler we have introduced in-built filters and an advanced search feature to segregate jobs. Follow these steps to apply for BPO jobs via Waahjobs.
Vast opportunities are one of the major reasons why a lot of young people are turning to BPO jobs. Along with a higher number of jobs, here are some other perks of BPO jobs.
Eligibility criteria for each BPO opening might vary subject to the company needs. Here some of the basic eligibility criteria put forth by most of the companies.
In domestic BPO, the company services are outsourced to a third-party provider within the country. While International BPOs outsource service across countries. Most of the companies prefer service providers from countries or states with cheap labour cost. This is one of the major reasons why India, China, Philippines and similar developing countries are thriving in this sector.
In domestic business process outsourcing, a partnership is made between two or more businesses within the same country. This means both the countries come under the same legislation and legal framework. While the International BPOs work in contrast with domestic ones. The legal framework complications and culture variations are the common drawbacks of International business process outsourcing.
Indian BPO industry is one of the biggest in global markets. The number of companies joining the Indian industry is exponentially increasing every year. This makes it very much difficult for novice BPO providers to establish their name in the job markets. Here are some of the BPO companies in India which have emerged as Industry leaders in the BPO sector and are providing the major share of job opportunities in this niche.
With Waahjobs, you can easily set up free job alerts for BPO job openings. Follow these steps to set up a customized job alert for BPO jobs.
1) What is call centre outsourcing?
A call centre handles a large volume of calls such as customer service support requests, inquiries, marketing calls etc. It requires big facilities and equipment to set up such a facility internally. So businesses outsource call centre services to third party providers with sufficient staff and expertise. Call centre outsourcing is one of the popular forms of BPO.
2) How much do BPO jobs pay for freshers?
The salary structure for BPO executives varies depending on the company and geographical locality. In India, the basic pay for BPO executives ranges from INR 15,000 - 25,000 excluding the incentives.
3) Do I have to pay for applying for BPO jobs through Waahjobs?
No, Waahjobs does not ask money from jobseekers anytime. If a company is asking money from an applicant, it is highly likely to be a scam.
4) What are the selection procedures for BPO jobs?
Selection criteria for each BPO job may differ depending on the company standards and recruitment processes. The most common selection procedures for BPO and related jobs are communication and language screening, group discussions and direct interviews.
5) Is Data entry a part of BPO?
Yes, If a company outsources all data entry and data processing related tasks to a third-party provider, data entry can be considered as the outsourced business process.
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