Technician

Eureka Forbes Ltd
Pune - Aundh
10,506
/Monthly
Salary benefits
Requirements
6 months - 2 years experience
Diploma
19 - 32 years
Male Only Job
Aadhar Card
Pan Card
Marksheets and Degree
Cheque Book / Pass Book
Timings
Working Days
6 days/week
Morning Shift (male only)
9:30am - 5:30pm

Job Description


Job Role

The candidate will be working on-field and he will be responsible for:

  • The servicing and maintenance of Water Purifiers and other Eureka Forbes Products

  • He will be required to travel within a radius of 2-3 km and will be required to go to houses for servicing

  • The shift timing will be 9:30 am - 5:30 pm but will fluctuate as per the time slot given by the customers

  • The candidate should be jolly, approachable, and ready to travel on foot/bike.  


Candidates will be provided with a safety kit that will have face masks, gloves, etc. by the company free of cost.

Client Product: Water Purifier

  • The candidate will have to service purifiers

  • He will have to carry a tool kit as well as spare parts

  • He will have to make calls to the customers for availability

  • He will have to be dressed properly and should be well behaved

Mandates

  • Minimum Educational Qualification:

    • 12th Pass 

    • Diploma in Electrical/Electronics/Plumbing Technician Prefer

  • Age Criteria: Max age is 35 years old

  • Gender: Male Only

  • Salary Offered: Rs 10,506 in hand along with PF/ESIC

  • Incentives based on performance

  • Mobile Allowance is provided

  • Working Days: Sat/Sun will not be off. Rotational Off

  • Minimum Experience: Fresher Allowed

  • If the candidate is experienced, experience in home appliance servicing like AC/Washing machine servicing is preferable

  • Candidates from Kent RO are not Preferred

  • Language Preferred:

    • Mandatory: Hindi and Basic English

    • Marathi is preferable

  • Mandatory Documents: 

    • Aadhar Card

    • Pan Card

    • Bank Proof

    • Photo

    • Prev Company OL & Salary Slips(if the candidate is experienced)

  • Mandatory Possessions: 

    • Smartphone Mandatory 

    • The bike is Compulsory (No Petrol allowance Provided)


      • Maintaining 6 Calls / Visits Per Day Productivity

      • 85% Attendance to be maintained per month 

      • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

      • Documentation of all activities on the field as per the company process 

      • To raise the bill as per  MRP  of spares  and ensure the payment collected from customers are submitted  to BP same day

      • Renew Annual Maintenance Contract from In-Warranty & In Contract customer  30 days prior to the end date of  Warranty/ Contract

      • Follow up with a customer who has not renewed  Annual Maintenance Contract (AMC) and renew the same  and update  feedback in case AMC is not taken 

      • Update customer feedback in the mobile app. or in SRAF / History card as the case applicable 

      • Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

      • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

      • Report to BP office in the evening and submit tool kit with spares  and documents to BP including defective spares

      • Drop door lock card  at the door in case if the customer is not at home during any visit 

Additional requirements
Language
Marathi,
Hindi,
English
Notice Period
7 days
Previous Experience
Electrician,
Technician,
Other Technicians,
Electronics / Electrical
Job Type
Full Time
Documents
Salary slips
2-Wheeler Driving License
Ownership
Bike/Scooter
Other Requirements
- 12th Pass, ITI Diploma preferable
- 12th Pass \ Graduates from other background can apply
- ITI Freshers \ Graduate \ Diploma in Electrical \ Civil \ Mechanical can apply
- Bike Mandatory
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Technician
Technician in Eureka Forbes Ltd
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