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Service Technician

Eureka Forbes Ltd
Hyderabad
Kukatpally, Ameerpet
See more
6 months
Experience preferred
10,000
Monthly salary
Travel allowance
1675/-
Other benefits
PF : Yes
Full Time Job
Job schedule
Work days
6 per week
Shift timings
Morning Shift (male only)
9:30am - 6:30pm
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Minimum Requirements

*
Compulsory
Education
10th Pass mandatory
*
10th Mark Sheet
Experience
Experience upto 6 months preferred
Communication
Fluent Telugu skills. Ability to , speak, read & write.
*
Functional English skills. Ability to Speak.
*
Age
19 - 32 yrs
*
Gender
MALE preferred
Ownerships
Android Phone
*
Bike/Scooter
*
Documents
Marksheets and Degree
*
Aadhar Card
*
Others
Expected Salary
Notice Period

Job Description


  • Maintaining 6 Calls / Visits Per Day Productivity

  • 85% Attendance to be maintained per month 

  • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

  • Documentation of all activities on the field as per the company process 

  • To raise the bill as per  MRP  of spares  and ensure the payment collected from customers are submitted  to BP same day

  • Renew Annual Maintenance Contract from In-Warranty & In Contract customer  30 days prior to the end date of  Warranty/ Contract

  • Follow up with a customer who has not renewed  Annual Maintenance Contract (AMC) and renew the same  and update  feedback in case AMC is not taken 

  • Update customer feedback in mobile app. or in SRAF / History card as the case applicable 

  • Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

  • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

  • Report to BP office in the evening and submit tool kit with spares  and documents to BP including defective spares

  • Drop door lock card  at the door in case if the customer is not at home during any visit 


Note

ST has do Min 125 successful calls (5 calls *25days) to claim petrol allowance Rs.1675/- if he does 124 call he will not get petrol

After 2nd month - ST has do  min 125 calls, any shortage in calls proportionate attendance will be considered.

About Company

Eureka Forbes Ltd

Eureka Forbes Ltd is a consumer goods company based in Mumbai, India. It was founded in 1982 and is a part of the Shapoorji Pallonji Group.[3] Its product portfolio consists of water purification, vacuum cleaning, air purification and home security solutions. The company has a current base of 15 million consumers with more than 450 locations and 18,000 dealers in India. It also has a global footprint across 35 countries.

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Technician
Technician in Eureka Forbes Ltd