Service Technician

Eureka Forbes Ltd
Hyderabad - Kukatpally, Ameerpet, Kachiguda, Narsingi
10,000
/Monthly
Salary benefits
Requirements
upto 6 months experience
10th Pass
19 - 32 years
Male Only Job
Marksheets and Degree
Aadhar Card
Timings
Working Days
6 days/week
Morning Shift (male only)
9:30am - 6:30pm

Job Description


  • Maintaining 6 Calls / Visits Per Day Productivity

  • 85% Attendance to be maintained per month 

  • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

  • Documentation of all activities on the field as per the company process 

  • To raise the bill as per  MRP  of spares  and ensure the payment collected from customers are submitted  to BP same day

  • Renew Annual Maintenance Contract from In-Warranty & In Contract customer  30 days prior to the end date of  Warranty/ Contract

  • Follow up with a customer who has not renewed  Annual Maintenance Contract (AMC) and renew the same  and update  feedback in case AMC is not taken 

  • Update customer feedback in mobile app. or in SRAF / History card as the case applicable 

  • Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

  • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

  • Report to BP office in the evening and submit tool kit with spares  and documents to BP including defective spares

  • Drop door lock card  at the door in case if the customer is not at home during any visit 


Note

ST has do Min 125 successful calls (5 calls *25days) to claim petrol allowance Rs.1675/- if he does 124 call he will not get petrol

After 2nd month - ST has do  min 125 calls, any shortage in calls proportionate attendance will be considered.

Additional requirements
Language
Telugu,
English
Previous Experience
Technician,
Manufacturing / Engineering
Ownership
Bike/Scooter
Other Requirements
- 10th Mark Sheet
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Technician in Eureka Forbes Ltd
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