Technician

Eureka Forbes Ltd
Bengaluru - Mahalakshmi Layout, Krishnarajapuram, Koramangala, Marathahalli
... +21 more
13,000 - 15,000
/Monthly
Salary benefits
Requirements
No experience required
10th Pass
19 - 28 years
Male Only Job
Aadhar Card
Cheque Book / Pass Book
Pan Card
Timings
Working Days
6 days/week
Morning Shift (male only)
9:30am - 6:30pm

Job Description


  • Maintaining 6 Calls / Visits Per Day Productivity

  • 85% Attendance to be maintained per month 

  • Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

  • Documentation of all activities on the field as per the company process 

  • To raise the bill as per  MRP  of spares  and ensure the payment collected from customers are submitted  to BP same day

  • Renew Annual Maintenance Contract from In-Warranty & In Contract customer  30 days prior to the end date of  Warranty/ Contract

  • Follow up with a customer who has not renewed  Annual Maintenance Contract (AMC) and renew the same  and update  feedback in case AMC is not taken 

  • Update customer feedback in mobile app. or in SRAF / History card as the case applicable 

  • Update customer contact details like mobile, Email IDs and validate existing mobile numbers on every transaction with the customer

  • To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

  • Report to BP office in the evening and submit tool kit with spares  and documents to BP including defective spares

  • Drop door lock card  at the door in case if the customer is not at home during any visit 

Additional requirements
Language
English,
Kannada
Job Type
Full Time
Documents
Marksheets and Degree
Photos
2-Wheeler Driving License
Ownership
Bike/Scooter
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Technician
Technician in Eureka Forbes Ltd
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