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7 Openings

Posted 2 weeks, 6 days Back

SalarySalary

12,000 - 13,000 PM

ExperienceExperience

Freshers can Apply

LocationLocation

Anna Nagar, Chennai

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Additional Details

Job Type

Full Time

Shift Timings

2:00 PM - 10:00 PM(night shift)

Working Days

6 days

Job Requirements

Education

Below 10th allowed

Experience

Freshers as Inside Sales Executive preferred

Age

18 - 30 yrs

Communication

Functional English skills - Ability to Speak, Read & Write

Job Description

Roles and Responsibilities 

The major purpose of the Call Center Agent is to handle inbound calls/chats for the potential customers. The call center agent is accountable for the delivery of high - quality professional services in accordance with the mission, core values and purposes of the organization

 Demonstrates flexibility and adaptability Passion to work in a team environment Flexible in working Night shifts Candidates should be flexible in working US shift Rotational week off on week days(Not on weekends) Salary + Daily and Monthly incentives  


 The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Giving a resolution to the customers or clients should be the whole and sole responsibility. 


1.To handle Inbound Calls, Outbound Calls & provide excellent services to the US & Canada Customers

2.Should be able to Multitask, handle both Calls and Chats.

3.Great team player 

4)Achieve the given target on a daily basis



Key Skills 

Good oral communication skills with a genuine concern for the customer Ability to work quickly to meet targets, Willingness/proactive to learn and improve in all aspects of the position, Strong desire in sales and successful negotiating skills.  


Desired Candidate Profile 

1. Any Degree

2. Computer literacy in MS Office( Word, Excel

3. Strong presentation skills

4. Customer service and Sales experience( added advantage)

5. Good Communication Skills 


Perks and Benefits 

Attractive Salary, Opportunity for ongoing work , Opportunity for career growth, Incentives, competition, prizes, Insurance benefits 

Company Details



Iyanar Infotech is an IT service providing company offering software development, BPO Support, SEO and Content Management System services to its clients. We are a performance driven organization catering to all IT needs of our customers

Online computer technology has grown exponentially over the past few years in terms of demand and quality of service. Vying this huge appeal for IT services, Iyanar Infotech aims to meet this growing demand by exceeding the expectations of our clients and take delivery of service to a whole new level.

We provide software development services like web development &web designing, BPO Support to various products and services, Search Engine Optimization (SEO), Search Engine Marketing (SEM) and Content Management System services/to our clients.

We provide the most innovative, cost effective and efficient technological and support solutions to organizations irrespective of its size and sector. Focusing on results, we use our technical expertise and industry insight to help our customers meet their digital goals.

Our working ideology is to be a forerunner in providing top quality IT solutions by utilizing our strong knowledge in information technology as a strategic/key business tool. We provide companies and individuals our high quality products and efficient customer services to keep them ahead in the competition and take them to a new height of excellence.



Voice Process Executive

at  Iyanar Infotech Private Limited(Posted by iyanar infotech private limited)

Salary

12,000 - 13,000 PM

Location

Anna Nagar, Chennai

Experience

Freshers can Apply

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