Passenger service agents service of tr handle administrative procedures for passengers before and after a flight, such as reserving tickets, releasing boarding passes, and accepting luggage. Flight attendants, passenger service agents are responsible for meeting the needs and safety requirements of passengers and airport personnel. Because this role involves significant interaction with passengers, passenger service agents play a major part in an airline’s customer service function, and they must be diplomatic and respectful in all situations, whether they’re asking passengers to comply with airline rules or explaining flight information. They issue airline tickets for clients, checking if their requested dates of flight are available and then reserving seats and preparing itineraries accordingly. It’s also up to them to handle itinerary rebookings and cancellations.
They typically work inside airport terminals, staying at counters or gates and occasionally walking around to assist passengers. In line with airport operating hours, they may take day or night shifts, with the possibility of overtime during busy periods.
Age :- 18 to 35 Years ,
Qualification :- H.S and Above ,
Salary:- 18000 to 25000/- .