Urgent Need 120 Fresher Executive For Voice Process in Airtel BPO

Adurec Services pvt ltd
New Delhi - Okhla, Nehru Place, Mayapuri, Green Park
13,000 - 16,000
/Monthly
Requirements
No experience required
Less than 10th
18 - 30 years
No gender preference
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description

Process Details: Inbound voice process


Location - Delhi NCR


Eligibility-

  • Undergraduates / Graduates with minimum 6 months of international voice experience are eligible
  • Should have excellent communication skills
  • Should be comfortable with work from office
  • Should be comfortable with rotational shifts(Night Shifts)
  • Age Limit 18 To 44 Years


Job Description


Roles and Responsibilities


  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Monitoring the work of individual representatives and of the team.


Ex-Employees can also apply, subject to eligibility.


Salary details: 13k - 16k + incentives


Transport - Home pick up and drop service will be provided


Thanks And Regards

HR Somiya

Additional requirements
Previous Experience
Customer Care
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