Process Details: Inbound voice process
Location - Delhi NCR
- Undergraduates / Graduates with minimum 6 months of international voice experience are eligible
- Should have excellent communication skills
- Should be comfortable with work from office
- Should be comfortable with rotational shifts(Night Shifts)
- Age Limit 18 To 44 Years
Roles and Responsibilities
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
Ex-Employees can also apply, subject to eligibility.
Salary details: 13k - 16k + incentives
Transport - Home pick up and drop service will be provided
Thanks And Regards