urgent hiring for customer service executive

DK pvt ltd
Howrah
Howrah, Tikiapara
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18,000 - 24,998
Monthly salary
Full Time Job
Job schedule
Work days
6 per week
Shift timings
Morning Shift
9:30am - 6:30pm
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Minimum Requirements

*
Compulsory
Education
Below 10th allowed
Experience
Any Experience preferred
Communication
Functional English skills. Ability to , speak, read & write.
Functional Hindi skills. Ability to Speak.
Age
18 - 30 yrs
Others
Expected Salary
Notice Period

Job Description



Job Description

An airline customer service agent works in an airport or a call center, providing information and assistance to the flying public. In a call center, an airline customer service agent helps customers with flight reservations, itinerary changes, baggage concerns and questions about customer loyalty programs. Face-to-face interaction occurs at airports. At a front counter, an airline customer service agent assists passengers with check-in, issues tickets, provides flight information, checks baggage and solves ticket-related travel problems. At the gate, airline customer service agents check boarding passes, upgrade seats and reissue tickets when a flight is overbooked. A workday may be routine or very stressful. For example, a weather or safety issue may cause the cancellation of several flights. Harried passengers trying to make a connecting flight or get to a destination may take their frustration out on the first employee they see. That employee is usually an airline customer service agent. Uncontrollable circumstances may leave a service agent without a remedy to a problem. Remaining calm under pressure and maintaining a smile is a critical duty of this job

About Company

DK pvt ltd
DK pvt ltd is one of the premier Soft-skills training institutes in India. Since its inception in 2018, it has been consistently growing and is today recognised as the World's No. 1 Air Hostess Training Institute. With a unique curriculum, pedagogy and innovative programs, it has chartered a unique and high growth path not only in aviation but also in hospitality, travel management and customer service.
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Admin Executive in DK pvt ltd