Serve customers on flights and take care of the overall customer experience - from attending to their culinary to personal requirements
An Airline Ticketing Agent is an individual who is responsible for booking flight tickets and handle reservations for customers. Airline Ticketing Agents directly interact with customers, answer customer questions about flight timings, seat availability, fares, reservations etc. They also handle key operations such as data collection, data entry, payment collection and verification etc.Airline Ticketing Agents are the face of the airline industry and the first point of contact for any customer while boarding a flight. They can also be stationed at boarding gates and take care of the boarding and de-boarding of passengers in an aircraft.