Telesales / Telemarketing

Votiko Solutions
Surat - Udhna, Sachin, Adajan, Varachha
15,000 - 35,000
/Monthly
Requirements
No experience required
10th Pass
18 - 43 years
No gender preference
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner.

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

• Keep records of all conversations in our call center database in a comprehensible way.

• Meet personal/team qualitative and quantitative targets Requirements.

• Previous experience in a customer support role.

• Strong phone and verbal communication skills along with active listening.

• Customer focus and adaptability to different personality types.

• Ability to multi-task, set priorities and manage time effectively Qualifications-Any Graduate.

Location: Surat

Salary: ₹15,000 to - ₹35,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)

Additional requirements
Previous Experience
Telemarketing,
BPO / ITES
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