· Contact potential or existing customers to inform them about our product and pricing.
· Answer questions about products or the company.
· Ask questions to understand customer requirements and close sales.
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Proven experience as telesales representative or other sales/customer service role.
· Proven track record of successfully meeting sales quota preferably over the phone.
· Good knowledge of computer and telephone systems.
· Outstanding negotiation skills with the ability to resolve issues and address complaints
· Cool-tempered and able to handle rejection