Handle end to end sales outbound calls and customer support - existing clients.
Contact existing customers to inform them about a product or service.
Answer questions about products/Services of the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information