Telecalling Executive

deepine infotech pvt ltd
Faridabad - Airoli, Vashi
13,600 - 23,000
/Monthly
Requirements
upto 2 years experience
Less than 10th
18 - 35 years
No gender preference
Timings
Working Days
6 days/week
Morning Shift
10:30am - 5:30pm

Job Description

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted

Giving a resolution to the customers or clients should be the whole and sole responsibility.

Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Qualifications:


12th pass/ graduates/ post graduates anyone can apply

Skills

Motivating Skill , Computer Knowledge , Telephone Operator , Front Office Assistant , Excel Services , Telesales , Telecalling , MS Office , Telemarketing , Customer Service , Executive , Back Office , Front Office , Data Entry ,Attend customer’s calls and assist them in resolving issues regarding the product/service

Additional requirements
Language
English,
Hindi
Previous Experience
Customer Care
Skills
Confidence
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