Telecalling Executive

deepine infotech pvt ltd
Navi Mumbai
Airoli, Vashi
2 years
Experience preferred
13,600 - 23,000
Monthly salary
Full Time Job
Job schedule
Work days
6 per week
Shift timings
Morning Shift
10:30am - 5:30pm
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Minimum Requirements

*
Compulsory
Education
Below 10th allowed
Experience
Experience upto 2 years preferred
Communication
Functional English skills. Ability to Speak.
Functional Hindi skills. Ability to Speak.
Age
18 - 35 yrs
Skills
Confidence
*
Others
Expected Salary
Notice Period

Job Description

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted

Giving a resolution to the customers or clients should be the whole and sole responsibility.

Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Qualifications:


12th pass/ graduates/ post graduates anyone can apply

Skills

Motivating Skill , Computer Knowledge , Telephone Operator , Front Office Assistant , Excel Services , Telesales , Telecalling , MS Office , Telemarketing , Customer Service , Executive , Back Office , Front Office , Data Entry ,Attend customer’s calls and assist them in resolving issues regarding the product/service

About Company

deepine infotech pvt ltd



Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as information technology enabled services (ITES)


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