Telecaller

Fulcrum Resources Infinity Pvt Ltd
Pune - Pune Cantonment
6,000 - 13,000
/Monthly
Requirements
No experience required
10th Pass
18 - 30 years
No gender preference
Aadhar Card
Timings
Working Days
5 days/week
Morning Shift
10:00am - 6:00pm

Job Description

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets


Additional requirements
Previous Experience
Other,
Other
Job Type
Full Time
Skills
excel
Communication
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Inside Sales / Telesales in Fulcrum Resources Infinity Pvt Ltd
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