Telecaller

Metrolabs Private Limited
Hyderabad - Hyderabad, Telangana
8,000 - 10,000
/Monthly
Requirements
No experience required
Less than 10th
18 - 30 years
Female Only Job
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description

Responsibilities

  • Answering phones and explaining the product and services offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals.
  • Taking and processing product orders in a professional manner.
  • Maintaining the database of the customers on a regular basis.
  • Suggesting solutions based on customer’s needs and requirements.

Requirements 

  • High school diploma or equivalent.
  • Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
  • Professional certification sales and marketing will be an advantage.
  • Great interpersonal skills.
  • Exceptional oral and written communication skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Hard-working individual.
  • Good time management abilities.
  • Strong decision-making skills.
  • Ability to tolerate stress and pressure.


Additional requirements
Language
English
Previous Experience
Telemarketing
Other Requirements
- good in Telugu and Hindi
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