Senior Customer Support Executive

ESquare Alliance Private Limited
New Delhi - Barakhamba
15,000 - 25,000
/Monthly
Requirements
3 - 5 years experience
Less than 10th
20 - 35 years
No gender preference
Timings
Working Days
5 days/week
Morning Shift
10:00am - 6:30pm

Job Description

We are hiring for the Customer Support Executive having excellent communication skills.


Roles and Responsibilities:

  • Candidate will be responsible to attend the clients queries by Call/Email
  • Should clarify customers queries and give an appropriate solution
  • Timely revert to clients/customers without any missing information
  • Strong phone contact handling skills & Active Listening
  • Excellent verbal and written communication skills in English
  • Good negotiating and convincing skills


Desired Candidate Profile:

  • Should have experience as Client Service Executive (min 2 years)
  • Excellent written and verbal communication skills (English and Hindi)
  • Good knowledge of MS Office (Excel)
  • Good Typing Speed on Keyboard
  • Positive Attitude
Additional requirements
Language
English
Previous Experience
Customer Care,
Back Office Executive
Skills
excel
Client Coordination
Client Communication
Typing
Customer Experience Management
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