Roles & Responsibilities:
Facilitate the implementation and support of SAP SD with preferable experience to work in Retail industry
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
Facilitate workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
Design, customize, configure and testing of SD
Identify gaps, issues and work around solutions
Document functional designs, test cases and results
Proactively identify and propose business process and/or system enhancements
Provide consulting services on both new implementations and existing support projects
Act as a liaison between the business functions and the technical team.
Provide ad-hoc training and user support as required
Work self-directed and independently; may act as subject matter mentor to more junior members