L1-Client Relationship Associate

Wonder worth solutions Pvt Ltd
Vellore
Saidapet
8,000 - 10,000
Monthly salary
Full Time Job
Job schedule
Work days
5 per week
Shift timings
Night Shift
2:00pm - 10:00pm
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Minimum Requirements

*
Compulsory
Education
Below 10th mandatory
*
Experience
Any Experience preferred
Age
18 - 30 yrs
*
Others
Expected Salary
Notice Period

Job Description

Principal duties and responsibilities:

●           Provide premium support by phone and email to Consulting customers.

●           Document all necessary facts and communications in CRM tools.

●           Learn and communicate vendor management and onboarding processes

●           Proactively work to identify and resolve customer issues

●   Proactive/reactive customer outreach to drive changes with our customer community to help further reduce ticket volume when necessary.

Required skills:

●           Exceptional client service skills with strong communication skills

●           Clear and effective written and verbal communication skills

●           Time management and effective prioritization abilities

●           Ability to multi-task successfully in a fast-paced environment

●   Demonstrate grit and determination in problem solving and accomplishing goals

●   Possess intellectual curiosity and interest in developing business and financial acumen

●   Excel in explaining complex information in ways that are easy to understand

●   Ability to work in flexible US timings.

 

Minimal Qualifications:

●           Female candidates preferred for the role.

●           Bachelor’s degree in Business or a related discipline, or a combination of education and related experience preferred.

●           Experience working in a team-oriented environment

●           Experience in a customer support role preferred

●   Healthcare systems, medical or software solutions implementation

About Company

Wonder worth solutions Pvt Ltd

Wonder Worth Solutions Pvt Ltd

  • WWS offers a wide range of services that gives our clients the complete platform comprehending, the entire medical practice workflow. WWS is now one of the fastest-growing medical billing companies in the United States.
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