· Interact with end-users to provide and process information in response to enquiries, concerns, and requests about products and services.
· Gather information and determine the issue by evaluating and analysing the cause of issue.
· Track each issue to closure and monitor/collate the type of issues occurringfrequently.
· Work with the relevant team to resolve or automate frequent concerns.
Purna Infotech is an organization provides an entire spectrum of service solutions for the basic foundation of any organization – Human resource. The core set of offerings include Recruitment services, Permanent / Contractual & Temporary Staffing solutions, Payroll Processing, Backgrounds checks and Verification, Training in recruitment and compliance, Personality Development .