International Voice Process

at  Iyanar Infotech Private Limited(Posted by iyanar infotech private limited)

Salary

INR12,00012,000 - 12,996 PMPM

Experience

Freshers can Apply

Location

Anna Nagar, Chennai

International Voice ProcessFULL_TIME

Iyanar Infotech Private Limitedhttps://www.iyanarinfotech.com/

Not Specified

Freshers can apply

2021-02-15T16:00:40

2021-04-17T09:43:12.730595+05:30

BPO / ITES

Customer Care

Job Benefits

INR

INR12,00012,000 - 12,996 PMPM

Anna Nagar, ChennaiChennai Tamil Nadu600040IN

2:00 PM - 10:00 PM(night shift)

<p>Roles and Responsibilities&nbsp;</p><p>The major purpose of the Call Center Agent is to handle inbound calls/chats for&nbsp;the potential customers. The call center agent is accountable for the delivery of high - quality professional services in accordance with the mission, core values and purposes of the organization</p><p>&nbsp;Demonstrates flexibility and adaptability Passion to work in a team environment Flexible in working Night shifts Candidates should be flexible in working US shift&nbsp;Rotational week off on week days(Not on weekends)&nbsp;Salary + Daily and Monthly incentives&nbsp;&nbsp;</p><p><br></p><p>&nbsp;The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Giving a resolution to the customers or clients should be the whole and sole responsibility.&nbsp;</p><p><br></p><p>1.To handle Inbound Calls, Outbound Calls &amp; provide excellent services to the US &amp; Canada Customers</p><p>2.Should be able to Multitask, handle both Calls and Chats.</p><p>3.Great team player&nbsp;</p><p>4)Achieve the given target on a daily basis</p><p><br></p><p><br></p><p>Key Skills&nbsp;</p><p>Good oral communication skills with a genuine concern for the customer Ability to work quickly to meet targets, Willingness/proactive to learn and improve in all aspects of the position, Strong desire in sales and successful negotiating skills.&nbsp;&nbsp;</p><p><br></p><p>Desired Candidate Profile&nbsp;</p><p>1. Any Degree</p><p>2. Computer literacy in MS Office( Word, Excel</p><p>3. Strong presentation skills</p><p>4. Customer service and Sales experience( added advantage)</p><p>5. Good Communication Skills&nbsp;</p><p><br></p><p>Perks and Benefits&nbsp;</p><p>Attractive Salary,&nbsp;Opportunity for ongoing work , Opportunity for career growth,&nbsp;Incentives, competition, prizes,&nbsp;Insurance benefits&nbsp;</p>