Job Title: Installation and Commissioning Jr. Engineer
This position will work with Installation and commissioning team for on-site installation of EMS to our new/existing On Cloud, on prem customers, ensuring their issues are resolved and/or routed to the right team for resolution. This position will also work closely with the Technical and Product teams to improve the customer experience as well.
Experience: - Min. 1 year / fresher.
Positions: - 1 Nos.
Responsible for Installation and commissioning, issue resolution via e- mail, phone, remote access and on site.
Ready to travel Pan India Locations as per guidelines.
Ability to handle a range of urgent to minor support requests during business hours, with occasional off-hours scheduled work.
Responsible for project closing with help of team
Proficiency in Excel will be added advantage.
situational awareness of the dependency on business impact and urgency in determining priority.
Troubleshooting system and network issues.
Multi- tasking and able to work independently to meet deadlines
Should have good hands on electrical trouble shooting.
Excellent Communication and interpersonal skills.
OS and Software Installation knowledge.
Basic knowledge on networking protocols and networking architecture.
Knowledge of databases will be added advantage
Excellent hands on Microsoft office Excel is mandatory.
Technical certifications ITIL Foundations, Cisco, Microsoft, Linux, and/or Security will be added advantage
Degree/Diploma: Electrical, Electronics, Instrumentation