Hiring for Airport Ground Staff Manager

at  TIPS Pvt ltd(Posted by tips pvt ltd)

Title

Ground Services Staff

Categories

Ground Staff

Location

Pan India

Job Information

Ground Services Staff

Division: Ground Services

Location: Pan India

Work Experience: Relevant experience in Aviation Industry

Qualification: Graduate in any discipline

Responsibilities:

To assist in handling and managing all aspects of airlines operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner.

• Customer Service & Operations
• Ensure operates in a safe and secure environment, by complying with internal and external operating standards and procedures.
• Ensure that upholds high standards of customer service delivery based on guidelines set out by Ground Services Department and Station Management.
• Work closely with service partners (ground handling, catering, engineering, etc.) to achieve flight punctuality and customer satisfaction.
• Others
• Administrative duties including mishandled baggage, catering, flight reports and vendor invoice verification.
• Other duties and projects which may be assigned from time to time.
• Skills & Attributes
• Good communication skills.
• Willingness to work in shifts.
• Possess an aptitude for customer service.
• Amadeus knowledge shall be an added advantage