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Head of Operations NGO

at  imangroup(Posted by imangroup)

Head of Operations NGO

at  imangroup(Posted by imangroup)

1 Opening


25K  - 30K  PM


10 yrs experience| Resume Required


Raja Garden, New Delhi

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days

Job Requirements


Post Graduation mandatoryCompulsory


Minimum 10 yrs of experience as Other mandatoryCompulsory


35 - 60 yrs


Functional English skills - Ability to Speak, Read & Write

Functional Hindi skills - Ability to Speak, Read & Write

Job Description

Head of Operations NGO

Job description

Roles and Responsibilities

The role reports directly to the Director / Executive Director and as such will be a member of the senior management team sharing collective responsibility to deliver the organization’s strategy and vision.

The Head of Operations NGO will lead an energetic and dedicated team of PRO’s, Zonal Heads and members to provide the necessary vision, leadership, and required skills which will enable the organisation to achieve its targets and organisational development programs.

Major Functions:

General Management

Administration, Finance, HR, Legal, IT, Marketing and Communications, Capacity Building and Knowledge Management, Fund Raising, Projects/Programs.

Ensure manpower planning, staff productivity and employee wellbeing.

Strategy and Planning

Participate in identifying strategic priorities for the organization along with the leadership team

Create annual operational plan in line with the strategic priorities identified

Ensure collaboration and synergies across various functions like Corporate Relations and Finance to enable smooth operations

Provide progress updates to the Board of Directors as and when required Program Management and Implementation

Create standard operating procedures (SOP) for program management to ensure all programs are delivered efficiently.

Ensure program objectives and outcomes, theory of change, log framework, documentation, monitoring and evaluation, program assessment, capacity building of implementation partners are all a part of the standard operating procedure

Define the program selection criteria. Define percentage of work that will be done in domains (health, education, environment, livelihood) that are focus areas for the firm and percentage of work in other domains

Define a robust monitoring and evaluation framework. Ensure outputs and outcomes are measured on a regular basis and published to relevant stakeholders

Collaborate with the Corporate Relations team to ensure programs are well defined and articulated at proposal and MoU stage

Ensure resources and budgets are managed efficiently across all the programs


Lead the annual fundraising planning process to produce effective strategies to achieve income targets across the range of revenue streams

Identify new potential income streams and produce strategies to access these funds

Manage an effective fundraising team that delivers fundraising income meeting set goals

Oversee the management of grants, supporting the fundraising team ensuring the production of effective, high-quality proposals and reports.

Lead the individual giving development plan which includes recruitment and development of new donors

Develop and maintain effective donor relationships and retention

Strategic Partnerships and Relationships:

Work with Program Managers and engineering teams, government and funding clients, CSR donors to discuss and manage the roadmap, timelines, scope, and

long-term vision of the existing and new programs Build and maintain strategic partnerships and relationships with the Government, large NGOs/ NGOs key sector entities to help build presence and brand

Team Development:

Train and develop team members to achieve their goals and improve performance

Set clear expectations and goals for team members and monitor progress

Coach and mentor team members to build their capability and create successors for each level

Research and Advocacy:

Set up the research arm and define the research mandate for the firm

Oversee the research function and ensure extensive research is conducted on the domains that the firm works in. Identify areas, geographies and issues that are priorities. Use the research outcomes to write out white papers, articles, knowledge bites and ensure it is disseminated to the right audience

Required Qualifications and Experience:

A Masters Degree in Marketing & Finance Planning would be preferred

At least 8-10 years experience in a similar role.

Strong leadership skills

Demonstrable track record of Strategic Fundraising

Successful, significant and relevant achievement at management level in a comparable national / International organisation

Proven track record of meeting challenging income targets

Proven ability to build, manage and develop key stakeholder, client and donor relationships.

Experience of developing and implementing strategic and business plans

Proven track record in fundraising that has directly resulted in increased income for an organisation

Effective dissemination of information to large and diverse groups

Experience in the development of an individual donor program including donor marketing is also an advantage

Knowledge of the fundraising environment and of a range of disciplines which will support the cost-effective generation of grants

Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently

Ability to secure Senior Management and Board approval for strategy

Highly self-motivated and able to work autonomously, take initiative and make decisions.

Knowledge of the public policy landscape in India will be an advantage

Company Details

Company Logo

imangroup(Posted by imangroup)


Small & Medium Enterprises (SMEs)|Advertising / Media / PR

Company Overview:

We are one of the big conglomerates of multi industry E -Commerce Group having our corporate office is in Raja garden, Rajouri garden Central Delhi.

We are one of the fastest growing companies in E-Commerce space in India with more than 1 lakh plus network customers spread across different geographies and we ensure to provide our employees with a healthy work space environment.

We believe in equal opportunity to all eligible candidates who are eager to learn and scale up in their career ladder. For such right people, it is a right platform to energies your spirits and Here is a great prospect of unfolding future promised.

Head of Operations NGO

at  imangroup(Posted by imangroup)


25K  - 30K  PM


Raja Garden, New Delhi


10 yrs experience

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