Ground Staff jobs in Kolkata Airport

Career Jobs
Kolkata
Kaikhali
18,000 - 80,000
Monthly salary
Full Time Job
Job schedule
Work days
6 per week
Shift timings
Morning Shift
9:30am - 6:30pm
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Minimum Requirements

*
Compulsory
Education
Below 10th allowed
Experience
Any Experience preferred
Communication
Functional English skills. Ability to , speak, read & write.
Functional Hindi skills. Ability to Speak.
Functional Bengali skills. Ability to , speak, read & write.
Age
18 - 37 yrs
Ownerships
Android Phone
Documents
Marksheets and Degree
*
Photos
*
Voter ID
*
2 more
Others
Must call HR Dhiraj Gupta- 8918657843 for interview schedule confarmation Taxt SMS and location befor 12 hors on yours Interview Date *TAXT SMS IS RECURED FOR REGISTRATION
*
Expected Salary
Notice Period

Job Description

Within the airport terminal, the ground staff is responsible for:

  • Manning the check-in counters that serve departing passengers. Here, the duties include checking the passengers in for their flights, redirecting or rebooking customers whose flights have either been delayed or canceled, and giving updates to passengers who are waiting in the lobbies.
  • Manning the arrival and departure gates. This involves attending to customers before they board, after they land, or when they are switching between flights.
  • Performing cabin services to ensure that passengers are comfortable during their flights. Cabin services include cleaning and restocking the planes before the passengers can board them.
  • Issuing tickets to passengers.
  • Assisting passengers by answering questions, providing directions, or attending to their other needs. This includes helping passengers with inquiries about delayed or lost baggage.
  • Taking reservations from passengers who call in.
  • Assisting passengers with luggage check-ins at the ticket counter.
  • Making sure that all baggage is delivered.
  • Confirming the identities of passengers, and providing them with boarding passes.
  • In some cases, ground staff may be responsible for screening passengers and their luggage for security purposes.
  • Giving special assistance to disabled passengers. Outside the terminal, the ground staff is responsible for:
  • Loading and unloading bags and other luggage to and from the plane.
  • Helping passengers and the flight crew to get on and off the plane by providing the stairs.
  • Indicating to the pilots which taxi spots they should use after the plane has landed.

Most airlines expect their ground staff recruits to meet the following minimum requirements:

  • Recruits must have a good command of the English language.
  • They should have excellent communication skills.
  • VCE Certificate


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