We are looking for energetic Ground Staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.
To be successful as Ground Staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding Ground Staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
We identify individual needs and provide professional guidance on areas ranging from Course, Fee Structure, Faculty, Management, Financial Aid, Logistics (Tickets, Visa, etc), Overheads and Documentation so that Students do not have to run around for anything. We also challenge each Individual and help them develop confidence to grow Personally and Professionally so as to have a great Career and not just a Job. Our courses are designed to make the learning process fast and more efficient, thereby reducing cost and time for flight training.