Domestic Voice Process For Fresher

Access Solutions
New Delhi
Dwarka, Karol Bagh
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6 months
Experience required
15,000 - 20,000
Monthly salary
Full Time Job
Job schedule
Work days
6 per week
Shift timings
Morning Shift
9:30am - 6:30pm
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Minimum Requirements

*
Compulsory
Education
Below 10th allowed
Experience
Experience upto 6 months mandatory
*
Age
18 - 30 yrs
Others
Expected Salary

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level


About Company

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