Desktop Support Technician

Mirai creation
Ahmedabad
- Ahmedabad Cantonment
18,000 - 22,000
/Monthly
Requirements
No experience required
Less than 10th
18 - 30 years
No gender preference
Timings
Working Days
5 days/week
Morning Shift
9:30am - 6:30pm

Job Description

Looking for a Desktop Support Technician, responsible for global technical support to the Cytel users across locations. As a support technician, you should have a solid technical background combined with IT support service experience: 4+ years. A problem-solving attitude, with an ability to work with the team to resolve issues, and should be able to ensure high-quality technical support and increase client satisfaction.


Essential Job Functions:

  • Manage the help desk calls effectively
  • Ensure support service is timely and accurate on a daily basis
  • Set customer service standards
  • Contribute to improving customer support by actively responding to queries and handling complaints
  • Following best practices through the entire technical support process
  • Follow up with end-users to identify areas of improvement
  • Provide end-user feedback to the appropriate internal teams
  • Ready work in the US (EST) time zone


Additional requirements
Previous Experience
Data Entry Operator
Report Job
Share
Similar Jobs for you
View All
Front Office Executive
Mayra creation
Ahmedabad, Ahmedabad Cantonment
18,000 - 22,000
monthly
Front Office Executive
Ishita creation
Ahmedabad, Ahmedabad Cantonment
18,000 - 22,000
monthly
Associate Publication Coordinator
Kaia creation
Ahmedabad, Shahibag
18,000 - 22,000
monthly
Human Resource Consultant
Iconex Solutions pvt ltd
Ahmedabad, Ahmedabad Cantonment
18,000 - 22,000
monthly
Information Technology Support Specialist
Ishita creation
Ahmedabad, Ahmedabad Cantonment
18,000 - 22,000
monthly
Govt Approved - Data Entry Jobs - Earn Rs.5k per week from home based only
Technostacks Infotech Pvt. Ltd
Ahmedabad, Prahlad Nagar +4 others
23,000 - 30,000
monthly