Debt Recovery Agent

Farmtheory
Bengaluru - BTM Layout, HSR Layout, Electronic City, Bommanahalli
20,000 - 25,000
/Monthly
Requirements
1 - 3 years experience
Pursuing Graduation
20 - 32 years
Male Only Job
Marksheets and Degree
Joining and Relieving Letters
Salary slips
Pan Card
Aadhar Card
2-Wheeler Driving License
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description

Collect payment from multiple clients and vendors for a company, Customers, Restaurant

Job Title Executive – Collections

Strong external stakeholder management (Clients/ Customers)

Roll & Responsiblities

This role is responsible to manage and collect all outstanding account receivables from clients and customers. In audit, they may be responsible for other aspects of collections - resolve customer billing problems and reduce the amount of accounts receivables within the agreed timelines.

Primary Responsibilities


•Maintain excellent relationships with Customers and Partners (i.e. Restaurants, Hotels, Cloud Kitchens etc.) to ensure timely payment collections


•Oversee and assist the entire cash collection and deposit process whether it’s offline or online

•Maintain and monitor accounts to identify outstanding debts and ensures receivable aging is within the identified timelines


•Investigate historical data for each debt or bill in relation to a client to ensure all necessary and proactive interventions are taken to ensure timely debt payments

•Process payments and refunds


•Resolve billing and customer credit issues


•Update account status records and collection efforts


Key Result Areas


Ownership – Steps up to take additional responsibility of unplanned activities and unforeseen scenarios

Cash Flow SLAs – Monitoring accounts (debts, credits), Collections, payment processing (follow-ups, assistance) and timely receivables

Key Stakeholders

Customers and Partners (Restaurants, Hotels etc.)

Supply Chain & Operations Team

Finance/ Accounts Team Sales Team

Skills Required

Excellent communication and interpersonal skills

Problem solving and critical thinking skills

Proficient with MS Office

Should have a go-getter attitude and goal oriented

Language Proficiency: English, Hindi, Kannada

Experience and Educational Background

Prior experience in payment collection specific to Organizations with a vertical or in the Fresh Produce segment

Knowledge of billing procedures and collection techniques

Should have a 2-wheeler







Additional requirements
Language
English
Previous Experience
Debt Recovery Agent,
Cashier,
Customer Care,
Operations Executive,
Agriculture / Dairy,
Other,
FMCG / F&B
Job Type
Full Time
Skills
Hindi
MS Excel
General Problem Solving
Kannada
Ownership
Bike/Scooter
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Debt Recovery Agent
Debt Recovery Agent in Farmtheory
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