Sales Associate

KhataBook
Bengaluru - Bommanahalli
22,000 - 25,000
/Annual
Salary benefits
Requirements
1 - 3 years experience
Graduation
24 - 32 years
Male Only Job
2-Wheeler Driving License
Timings
Working Days
6 days/week
Week offs
SUNDAY
Morning Shift (male only)
9:30am - 6:30pm

Job Description



  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.
  • Arranging the meetings to the merchant's with field executives 


Additional requirements
Language
English,
Kannada
Previous Experience
Inside Sales / Telesales,
Telecom / ISP,
E-commerce
Job Type
Full Time
Ownership
Bike/Scooter
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