Customer Service AssociateFULL_TIME
THINKSYNQ SOLUTIONS PVT LTDhttps://thinksynq.in/
12th Pass
Freshers can apply
2019-04-26T17:45:56
2020-05-30T11:25:04.231435+05:30
BPO / ITES
Telesales / Telemarketing
INR
Customer Service, Recruitment, English, Hindi, Back Office, Customer Support, Office Services, Customer Service Associate, Support Executive, Customer Support Executive, Kannada, Operational Excellence, Tamil, Malayalam, Telugu, Diploma
INR8,0008,000 - 10,000 PMPM
Chennai, ChennaiChennai
Tamil NaduNot SpecifiedIN
9:00 AM - 6:00 PM(day shift)
<div ><span ><b>Greetings from ThinksynQ !!!</b></span><br/></div><div ><span ></span><div dir="auto" ><font face="Calibri"><br/></font></div><span ><font color="black" size="2" face="Calibri,Helvetica,sans-serif,EmojiFont,Apple Color Emoji,Segoe UI Emoji,NotoColorEmoji,Segoe UI Symbol,Android Emoji,EmojiSymbols"></font></span><div dir="auto" ><font face="Calibri"><font ><span >This mail is intended to explore opportunities in partnering with your esteemed institution for </span></font><font size="2"><span >Recruitment</span><font face="Calibri,Helvetica,sans-serif,EmojiFont,Apple Color Emoji,Segoe UI Emoji,NotoColorEmoji,Segoe UI Symbol,Android Emoji,EmojiSymbols"><span > </span></font></font><font ><span > needs .</span></font></font></div><div dir="auto" ><font face="Calibri"><font ><span ><br/></span></font></font></div><p ><span ><span ><b>About Company:</b></span></span><br/></p><span ><font color="black" size="2" face="Calibri,Helvetica,sans-serif,EmojiFont,Apple Color Emoji,Segoe UI Emoji,NotoColorEmoji,Segoe UI Symbol,Android Emoji,EmojiSymbols"></font></span><p ><font face="Calibri"><span >ThinksynQ Solutions is a consulting, software and back office services company . We provide consulting services in all functional areas for large and medium sized business. We develop complex bespoke applications and offers a range of software products. We provide services in managing back office transactions in automated and manual environments and </span><b><span >high-end contact center </span></b><span >solutions</span><br/></font></p><span ><font color="black" size="2" face="Calibri,Helvetica,sans-serif,EmojiFont,Apple Color Emoji,Segoe UI Emoji,NotoColorEmoji,Segoe UI Symbol,Android Emoji,EmojiSymbols"></font></span><p><font><span ><font color="#000000" face="Times New Roman, Times, serif, serif, EmojiFont"><span >For more than 10 years, with our unique combination of domain expertise and operational excellence , we have provided contact<span > </span></span>center<span > solutions for prime domestic clients . We have more than 350 employees of which more than 200 are our contact<span > </span></span>center<span > employees.</span></font></span></font></p><p ><br/></p><p ><font face="Calibri"><br/></font></p><span ></span><font color="#000000" ><span ></span></font><font color="#000000" face="Calibri, Arial, Helvetica, sans-serif, serif, EmojiFont" ><span ></span></font><span ></span><p ><font face="Calibri"><span ><b>ThinksynQ Solutions</b>, </span><u><span >Chennai</span></u><span > is hiring for Customer Support Executive (Voice),Day Shift.</span></font></p><span ><font face="Calibri"></font></span><div dir="auto" ><div dir="auto" ><font color="#CC0000" face="Calibri"><br/></font></div><div dir="auto" ><font color="#CC0000" face="Calibri"><span >No of Positions - 100</span><br/></font></div><font color="#CC0000" face="Calibri"><br/></font></div><div dir="auto" ><font color="#CC0000" face="Calibri"><span >Job Description:</span></font></div><div dir="auto" ><font color="#CC0000" face="Calibri"><span ><br/></span></font></div><div dir="auto" ><span ><b>Inbound / Outbound Customer Support.</b></span><br/></div><div dir="auto" ><p><font face="Calibri"><span ></span></font></p><ul><li><font face="Calibri"><span ><span ></span></span><span >The Customer Service Executives (CSEs) should attend the incoming or make outgoing calls to the client’s customers or prospects to provide any clarification or information pertaining to the client’s products or services.</span></font></li><li><font face="Calibri"><span >The CSEs would capture the all necessary details of the call in the application provided</span></font></li></ul><p><font color="#CC0000" face="Calibri"><span ><b>Basic Eligibility Criteria:</b></span><b><br/></b></font></p><ul><li><font face="Calibri"><span ></span><span >The candidate should be minimum Diploma/ Graduates ( Arrears also can apply)</span></font></li><li><font face="Calibri"><span ></span><span >Candidate should have good spoken English with Hindi / Telugu / Kannada / Malayalam / Tamil. </span></font></li></ul><p><font color="#CC0000" face="Calibri"><span ><b>Terms:</b></span><b><br/></b></font></p><ul><li><font face="Calibri"><span ></span><span >6 working days(Monday to Saturday)</span><span ></span></font></li><li><font face="Calibri"><span > </span><span >Shifts: 9 30am – 6 30pm or 10am – 7pm</span></font></li></ul><font color="#CC0000" face="Calibri"><span ><b>Benefits:</b></span></font><font face="Calibri"><b><br/></b></font><ul><li><font face="Calibri"><span > </span><span >Salary Upto 10k in hand.</span></font></li><li><font face="Calibri"><span > Performance based incentives on monthly basis.</span></font></li><li><font face="Calibri"><span > </span><span >PF and all other statutory benefits from day 1.</span></font></li><li><font face="Calibri"><span ></span><span >1</span><span >5</span><span > days paid leave - This is eligible only after the completion of 1yr of service </span><br/></font></li></ul></div><font face="Calibri"></font><font face="Calibri"></font><font face="Calibri"></font><span ></span><font color="#000000" ><span ></span></font><font color="#000000" face="Calibri, Arial, Helvetica, sans-serif, serif, EmojiFont" ><span ></span></font><span ></span><!--EndFragment--><br/></div><p><br/></p>