Customer Relationship Officer

Quess Corp Ltd
Hyderabad - Hyderguda
15,000 - 20,000
/Monthly
Requirements
1 - 3 years experience
Graduation
18 - 29 years
No gender preference
Photos
Cheque Book / Pass Book
Joining and Relieving Letters
Salary slips
Pan Card
Aadhar Card
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description

Quess is hiring for one the leading telecom services provider {AIRTEL}     Customer Relationship Officer (B2C & B2B Sales) -                     

Locations across Hyderabad/Secunderabad Opening 

This is a unique opportunity to work in the areas of Customer experience as well as Sales

The role exists:

Customer Service 

• Responsible for resolving product or service problems by clarifying the customer complaint. 

• Determining the cause of the problem. 

• Selecting and explaining the best solution to solve the problem. Following up to ensure resolution

Generate Sales leads  

• Responsible for driving sales for various Plans, Plan upgrades & Products including my APP, Music, TV etc. for new & existing customers.

• Deliver on all agreed KPIs with adherence to pre-defined Scope of Plan to run store operations smoothly.

Compliance

• Ensure compliance with policies and procedures & expected code of conduct.

• Ensure completion of store operational requirements 

Educational: Graduate with Minimum 1-2 years of Retail experience

Monthly Salary: 12,000/- to 18,000/- NTH + PF + ESI + Incentives 


NOTE; Telecom Experience

Additional requirements
Language
English
Previous Experience
Field Sales,
Back Office Executive,
Inside Sales / Telesales,
Counter Sales,
Telemarketing,
Customer Care,
Promoter,
Marketing Executive,
Retail / Wholesale,
BPO / ITES,
Real Estate,
Banking / Financial Services / Insurance
Report Job
Share
Home
Customer Care
Customer Care in Quess Corp Ltd
Similar Jobs for you
View All
Sales Promotion Executive
Outlier Innovations Pvt Ltd
Hyderabad, Kukatpally
2 years required
15,000 - 20,000
monthly
Field Sales Executive
Pine Labs Private Limited
Hyderabad, Toli Chowki +4 others
1 year - 4 years required
13,000 - 14,000
monthly
Telesales Associate
Matrimony Limited
Hyderabad, Begumpet
1 year - 3 years prefered
11,000 - 13,500
monthly
Inside Sales / Telesales
Teleone Consumers Product Pvt Ltd
Hyderabad
10,000 - 15,000
monthly
Inside Sales Executive
Business Exchange Group
Hyderabad, HITEC City
1 year - 3 years prefered
15,000
monthly
Inside Sales / Telesales
Career Jack Academy
Hyderabad, Somajiguda
1 year - 3 years prefered
15,000 - 22,000
monthly