Customer Care Representative

Featured
Onepointone Solutions LTD
Gurgaon - Sector 18, Sector 18
10,000 - 25,000
/Monthly
Requirements
No experience required
12th Pass
18 - 30 years
No gender preference
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description

Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like Internet, DTH, Desktop, laptop and Printers. 


Roles & Responsibilities:

*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s. 

*Clarify Customer requirements; probe for and confirm understanding of requirements or problem. 

*Troubleshoot Customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.


Candidate Profile-

*Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months Calling Experience. 

*BE/B. Tech Fresher are eligible.

*Excellent verbal and written communication skills.

*Flexible with 24/7 Environment.

*Salary up to12 k to 22,000 CTC

Additional requirements
Previous Experience
Customer Care
Job Type
Full Time
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