Customer Care Executive

Uniorbit Technologies Private Limited
Bengaluru - Bellandur
4,00,000 - 5,00,000
/Annual
Salary benefits
Requirements
6 months - 3 years experience
Graduation
21 - 30 years
No gender preference
Salary slips
Joining and Relieving Letters
Marksheets and Degree
Pan Card
Aadhar Card
Timings
Working Days
6 days/week
Week offs
SUNDAY
Morning Shift
9:00am - 6:00pm
Night Shift (male only)
8:00pm - 6:00am

Job Description

● Handling inbound or outbound calls and / or emails
 ● Knowledge of TAT, compliance, ticketing systems, CSAT.
 ● Working on short SLA and clearing backlogs.
 ● Should be familiar with Customer Empathy, customer service.
 ● Ensure no errors occurred while assisting customers
 ● Reaching productivity that meets job standards, while working with speed and accuracy.
 ● Answer queries about products or the company.
 ● Responding in a timely and effective manner to all internal communication
 ● Adheres to and supports company policies and practices

Additional requirements
Language
English,
Hindi
Notice Period
7 days
Previous Experience
Customer Care
Skills
Email etiquette
Good Communication
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Customer Care
Customer Care in Uniorbit Technologies Private Limited
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