Customer Care Executive

nss technology
Thane - Mumbra, Thane West
15,000 - 25,000
/Monthly
Requirements
No experience required
12th Pass
18 - 30 years
No gender preference
Pan Card
Aadhar Card
Timings
Working Days
5 days/week
Morning Shift
10:00am - 6:00pm

Job Description

Attend customer’s calls and assist them in resolving issues regarding the product/service

  • We are looking for Answering Voice Calls, managing mail communications, chat platform as well as monitor social media platforms
  • First Call Resolution and Grievance Handling
  • Opening, tracking and review incident and service tickets in Ticketing system.
  • Focus on complex issues related to operation aspects that cannot be resolved at lower level support


Additional requirements
Previous Experience
Customer Care
Skills
Confidence
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Customer Care
Customer Care in nss technology
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