Customer Care Executive

Prisha Infotech
Mysuru - University Of Mysore Campus, Mysuru, Mysuru
18,000 - 22,000
No experience required
Less than 10th
18 - 30 years
No gender preference
Working Days
5 days/week
Morning Shift
9:30am - 6:30pm

Job Description

Job description:-

  • You are responsible for handling customer support calls.
  • You are mainly responsible for liaising with the customers to understand their requirements
  • Preparing quotations of materials while servicing machines and providing that material to the customer.
  • Giving daily calls to our service engineers and of checking and allocating them according to service issues.
  • Tracking and closing service calls.
  • Generation of the report of service calls and conveying it to the concerned department.
  • You are mainly responsible for service calls, service payment follow up, deputing engineer as per AMC schedule.
  • Coordination with the accounts department for submitting the expenses of service engineers and taking follow up for payment.
  • You are mainly responsible for taking care of lease machines and taking care of labor which is working on the contract.

Additional requirements
Previous Experience
Data Entry Operator
Job Type
Full Time
Report Job
Data Entry Operator
Data Entry Operator in Prisha Infotech
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