Hiring for Voice & Non voice process
Position : Customer Care Executive
Salary : 11 k to 14 k
Qualification : 12th / Graduate both can apply
Experience : Fresher / Experience both can apply
Skills required : Excellent communication skills in hindi & english required.
Age : 18 to 35
Job Location : Kolkata
Shift timings : Rotational shifts ( Any 9 Hours)
Process : E- commerce
Job Role : Manage large amounts of incoming phone calls
Have to resolute customer query over phone/ Chat
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive.
Provide accurate, valid and complete information by using the right methods/tools