Customer Care

Featured
DXC Technology
Mumbai - Kandivali West, Malad West
15,000 - 30,000
/Monthly
Requirements
1 - 3 years experience
12th Pass
18 - 30 years
No gender preference
Timings
Working Days
5 days/week
Night Shift
4:00pm - 10:00pm
Night Shift
2:00pm - 10:00pm
Morning Shift
9:00am - 6:00pm

Job Description

Attend customer’s calls and assist them in resolving issues regarding the product/service



*Urgent hiring for UK Banking Process*


*•Customer Services* Representatives –


•Quality Analyst – Count: 1 –


• Team Coach


• Team Leader – Count: 3 –


All profile must have relevant previous experience in addition to the following key skills:


•Proven customer support experience or experience as a Client Service Representative.


•Track record of over-achieving quota.


•Strong phone contact handling skills and active listening.


•Familiarity with CRM systems and practices.


•Customer orientation and ability to adapt/respond to different types of characters.


•Excellent communication and presentation skills.


•Ability to multi-task, prioritize, and manage time effectively.


•High school diploma.


Job Description: Work is to handle customer care calls of People who are facing problems in Internet banking/ payment transfer issues/Loan issues/ Trading Finance issues/ Real Estate Finance Problem/ Complaints of online fraud activities/Refund requested.



*Job Location:- Malad West*




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Additional requirements
Language
English
Previous Experience
Customer Care
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Customer Care
Customer Care in DXC Technology
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