Customer Care

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HRH NEXT SERVICE PVT LTD
Bengaluru - Koramangala, HSR Layout, BTM Layout, Bommanahalli, BTM Layout
11,000 - 15,000
/Monthly
Requirements
No experience required
12th Pass
18 - 30 years
No gender preference
Pan Card
Aadhar Card
Timings
Working Days
5 days/week
Morning Shift
11:00am - 8:00pm
Morning Shift
10:00am - 7:00pm
Morning Shift
9:00am - 6:00pm

Job Description

Responsibilities of candidates include:

• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

Attend customer’s calls and assist them in resolving issues regarding the product/service

Additional requirements
Language
English
Previous Experience
Customer Care
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Customer Care
Customer Care in HRH NEXT SERVICE PVT LTD
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