Customer Care

Lucio IT Services
Bengaluru - Bommanahalli
12,000 - 18,000
/Monthly
Requirements
No experience required
12th Pass
18 - 40 years
No gender preference
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description

Roles


  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.


Additional requirements
Previous Experience
Customer Care
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Customer Care
Customer Care in Lucio IT Services
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