CRM Executive - Real Estate Industry

A Client of Jigar Consultants
Chennai - Nungambakkam
25,000 - 28,000
/Monthly
Requirements
1 - 3 years experience
Graduation
24 - 30 years
Male Only Job
Joining and Relieving Letters
Photos
Salary slips
Marksheets and Degree
Pan Card
Aadhar Card
2-Wheeler Driving License
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:00pm

Job Description


Evaluate the initial sale documentation and start executing the CRM process.  Execution of E-Allotment Letter, Sale & Construction Agreement, Sale Deed, Possession letter, Internal IOC’s post customer empanelment  Generating e-invoices & receipts through SAP  Handling Change of Name/Unit/Payment Plan/Cancellation/swapping and invoice applicable charges towards it  Liaise with legal team to handle legal queries (Parent docs/HFI sanction)  Coordination with Financial institutions for documentation & Loan disbursements for effective cash flow  Payment collection as per schedule for continuity in completion  Coordinating with Project teams for progress/ milestone completion and intimate of the same info to customers as part of coordination  Resolving customer queries within 48 hours of TAT as per ST in SAP  Managing customer feedback periodically and forwarding it to the management to increase CSAT score  Responsible for performing weekly, monthly and quarterly revenue audits for the entire project using data management  Initiating & processing registrations post receiving 100% from customers.  Coordinating with internal legal team & outsourced legal panel for the execution of registration  Coordinating with Handover team to process the possession of the flats

Additional requirements
Language
English
Previous Experience
Other,
Real Estate
Job Type
Full Time
Ownership
Bike/Scooter
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