Collection Specialist

Opulence Business Solutions
Mira Bhayandar
- Bhayandar West
18,000 - 25,000
/Monthly
Requirements
6 months - 5 years experience
Less than 10th
18 - 32 years
No gender preference
Timings
Working Days
5 days/week
Night Shift
2:00pm - 10:00pm
Morning Shift
9:30am - 6:30pm

Job Description

Collection Specialist responsibilities include:

Monitoring accounts to identify overdue payments

Finding and contacting debtors to arrange debt payoffs

Keeping accurate records and reporting on collection activity


Responsibilities

Monitor accounts to identify outstanding debts

Investigate historical data for each debt or bill

Find and contact clients to ask about their overdue payments

Take actions to encourage timely debt payments

Process payments and refunds

Resolve billing and customer credit issues

Update account status records and collection efforts

Report on collection activity and accounts receivable status


Requirements

Proven experience as a Collection Specialist or similar role

Knowledge of billing procedures and collection techniques (e.g. skip tracing)

Familiarity with laws related to debt collection (e.g. FDCPA)

Working knowledge of MS Office and databases

Comfortable working with targets

Patience and ability to manage stress

Excellent communication skills (written and oral)

Skilled in negotiation

Problem-solving skills

High school diploma; Associate’s/Bachelor’s degree is a plus

 

Additional requirements
Language
English
Previous Experience
Inside Sales Executive,
BPO / ITES
Skills
Credit Collection
Banking Collection

About Company

Opulence Business Solutions is offering end-to-end manpower recruitment solution
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Data Collection Executive
Data Collection Executive in Opulence Business Solutions
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