BPO (Business Process Outsourcing) Executive

DialABank
Sahibzada Ajit Singh Nagar - Phase 9
13,000 - 18,000
/Monthly
Requirements
No experience required
Less than 10th
18 - 30 years
No gender preference
Marksheets and Degree
Salary slips
Pan Card
Aadhar Card
Timings
Working Days
5 days/week
Morning Shift
9:00am - 6:30pm

Job Description

A BPO executive has many tasks where the most important out of many is to ensure client or the customer's satisfaction.

 

Responsibilities

  • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
  • He/She must show the willingness to learn new things every time and then.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted
  • Giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.


Additional requirements
Previous Experience
Inside Sales / Telesales
Skills
Communication Skills
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