Back Office / Chat Process Freshers

A-One Admistration
Navi Mumbai
Airoli, Vashi
2 years
Experience preferred
14,800 - 24,500
Monthly salary
Full Time Job
Job schedule
Work days
6 per week
Shift timings
Morning Shift
10:30am - 6:30pm
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Minimum Requirements

*
Compulsory
Education
Below 10th allowed
Experience
Experience upto 2 years preferred
Communication
Functional English skills. Ability to Speak.
Functional Hindi skills. Ability to Speak.
Age
18 - 35 yrs
Skills
Computer Awareness
*
Others
Expected Salary

Job Description

Customer care specialists are responsible for handling email requests from new and existing customers regarding a variety of requests, mostly about deliveries of their orders. Using their knowledge of products services or technical support as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Agents are required with an intimate knowledge of how the products or services are being sold, have great communication skills and sales experience. Demonstrated success in sales and customer service is required in a call centre setup.Handle everyday administrative tasks such as data entry, updating sheets and making reports as the requirements may be

About Company

A-One Admistration



Business process outsourcing

 (

BPO

) is the contracting of non-primary business activities and functions to a third-party provider. 

BPO

 services include payroll, human resources (HR), accounting and customer/call center relations. 

BPO

 is also known as information technology enabled services (ITES)




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Back Office Executive
Back Office Executive in A-One Admistration