Airport Service Agent

Flybig
Howrah - Howrah
... +4 more
19,000 - 23,000
/Monthly
Requirements
No experience required
Less than 10th
18 - 30 years
No gender preference
Timings
Working Days
6 days/week
Morning Shift
9:30am - 6:30pm

Job Description

Assist passengers with self-service check-in kiosks • Inspect and verify passenger documentation • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations • Manage passenger baggage processing including handling and fee calculation if applicable • Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance • Direct passengers through Customs, Immigration, and quarantine as required • Make public address announcements as required • Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival • Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements • Comply with Swissport Standard Operating Procedures (SOP’s) • Operate computers and specialist equipment such as air-bridge, scanners and airline specific software • Produce work-related documentation when required • Maintain the highest standards of safety and security at all times Serve customers on flights and take care of the overall customer experience - from attending to their culinary to personal requirements

Additional requirements
Language
English,
Hindi,
Bengali
Previous Experience
Air hostess / Cabin Crew,
Aviation / Airlines
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Air hostess / Cabin Crew
Air hostess / Cabin Crew in Flybig
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